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Important information on fraudulent e-mails

Q. How has the originator of the fraudulent e-mail obtained my e-mail address?

Please be assured that timpardoe.co.uk has not passed your e-mail address onto any other company or individual without your express permission.

It is possible that your e-mail address has been obtained from another website, discussion group or mailing list, who have collected these details from you online and subsequently passed the information to another person or organisation. Most reputable websites or organisations will inform you if they do this and will allow you to refuse permission to pass on these details.

Q. How did the originator of the fraudulent e-mail know that I had visited your website?

They didn't. The fraudulent e-mail you received was part of an indiscriminate mailing to a significant number of individuals. A percentage of these individuals had coincidentally visited this website. Please be assured that timpardoe.co.uk will never pass on information about you to any other company or individual.

Q. The e-mail appears to have an attachment. What should I do with it?

Do not open any attachment from an unknown address, or that you are not expecting to receive. Unsolicited e-mail attachments are not sent from timpardoe.co.uk. You should delete the e-mail immediately without opening it, and can let me know of any concerns by e-mail to . Attachments that have been requested will come from my personal e-mail address, and will have been scanned and certified virus-free by AVG Anti-Virus System (www.grisoft.com).

Q. I have received an e-mail from you asking for personal details. Should I reply?

No. E-mails would never be sent from timpardoe.co.uk asking for confidential or personal security information and it is very important that you do not reply to the e-mail. To assist in reporting the originator of these e-mails, please feel free to forward the entire e-mail (including headers) to , and then delete it immediately without responding or visiting any links it contains. If you are concerned that you may have already divulged any personal or security details, you can contact me by e-mail to .